Free Shipping & Fast Delivery
Please note that due to COVID-19 there may some delay in shipping your order. Please refer to your courier for tracking.
We endeavour to despatch items as soon as possible after receiving a confirmed order. There is a 24-48 hours processing time.
Exceptions may be made to this policy during holidays, sales and promotional events, and other special circumstances (including weather or disaster closures).
Free shipping rates.
Larger items will be sent directly by DHL Express and should arrive within 3-7 working days. Some smaller items may go by post and can take between 10-15 days.
Below graph is a rough estimate for DHL (the fastest shipping company). Other couriers’ timeframe can vary significantly. Please take into consideration that customs may interrupt shipment unexpectedly on very rare occasions.
For Europe countries, Australia, South Korea etc. Dildos and masturbators may be shipped separately by post, due to their obvious ‘sex toy’ nature.
We cannot be held liable for any additional charges you may have to pay should your items incur any local fees. In most cases additional charges will not be necessary.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information (Please allow an additional day or two for the tracking information to be updated).
DHL tracking: http://www.dhl.com/en/express/tracking.html
Post Office tracking: https://www.17track.net/en