Flat rate shipping $20 for all orders less than $150 – Parcel Post.
Free shipping for all orders over $150 – Express Shipping.
We endeavor to dispatch items as soon as possible after receiving a confirmed order. There is a 24-48 hours processing time. Exceptions may be made to this policy during holidays, sales and promotional events, and other special circumstances (including weather or disaster closures). You will receive a notification once your order has been shipped.
We offer Discreet Free Express shipping (DHL, FedEx, UPS etc.) for all sex machine orders, offering excellent customer experience through on-time deliveries is an important strategy we have to prioritize.
| Country | Delivery Time |
| United States, Canada | DHL / FedEx / UPS, 3 – 7 working days |
| Australia, New Zealand | DHL / FedEx / UPS, 5 – 7 working days |
| United Kingdom | DHL / FedEx / UPS, 5 – 7 working days |
| Germany, France, Netherlands, Belgium, Austria, Switzerland, Sweden, Denmark, Finland, Norway, Ireland, Italy, Spain, Greece, Portugal, Bulgaria, Czech Republic, Romania and other European countries. | DHL / FedEx / UPS, 5 – 7 working days |
| Japan, South Korea | DHL / EMS, 3 – 7 working days |
| Singapore, Malaysia, Philippines, Thailand, Vietnam and other Southeast Asian countries. | DHL / EMS, 3 – 7 working days |
| United Arab Emirates (UAE), Turkey, Cyprus, Israel, Kuwait, Saudi Arabia, Qatar and other Western Asian countries. | Special route, 7 – 10 working days |
| Russia | Special route, 10 – 15 working days |
It’s important to know the customs and laws of a country. We will review the local customs and laws before shipment. For some countries, we will take care of all details. All toys, dildos and masturbators will be shipped separately through different channel, due to their obvious ‘sex toy’ nature.
Unfortunately, our shipping partner doesn’t allow us to choose which carrier will do the final delivery. They choose from a variety of carriers, so please keep that in mind when ordering.
During checkout, you will see a list of countries we ship to. If the country of your shipping address is not included in the list, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.
When shipping internationally, receiver’s mobile number or telephone is required, ensure the package is delivered successfully. If there is a delivery issue, the courier will reach out to the phone number listed for assistance. We will keep private and secure, never used for sales promotion or other purposes.
You will be able to view your order status via Order Tracking.
When we get the tracking information from the shipping company, we are going to fill it into the PayPal back platform, which you will automatically receive the tracking number also.
Before shipment, you are able to change the shipping address via email.
So, you’re responsible for entering the correct shipping address when checking out with our online cart system. Our fulfillment system utilizes the same information to process shipping labels. In the event you enter the wrong address, once shipped, you will be responsible for address correction fees or for non-receipt of merchandise due to inaccurate information. This includes apartment numbers, suite number and route boxes.
We value your privacy and ship your order as discreetly as possible. The exterior box will be a standard brown box without any markings that refer to goods and our company.
In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
You can track your order via the websites below using your tracking number.
Express Shipping:
Track Your Shipment | DHL Express Tracking
FedEx | Tracking, Shipping, and Locations
Global Shipping & Logistics Services | UPS
Parcel Post and Other Channel:
ALL-IN-ONE PACKAGE TRACKING | 17TRACK
“Shipment information received” means the shipping label is created and the package is in queue in courier’s warehouse waiting to be processed (or “picked up”). Check out all of details.
