Shipping
For all orders placed with us, there is a 24-48 hours processing time. We strive to ship orders out as quickly as possible with processing priority to customers with paid shipping.
Exceptions may be made to this policy during holidays, sales and promotional events, and other special circumstances. Holiday closures, sales and promotional events which impact our shipping guarantee, and special circumstances (including weather or disaster closures) will be announced via our social media outlets, listed below, and/or in our newsletter. Orders will still ship promptly when the shipping guarantee is lifted, usually within two business day.
Express Shipping
The total order amount reaches $200, we will ship via DHL.
Delivery takes approximately 3-7 business days from ship date for all orders.
Standard Shipping
The total order amount is less than $200, will be shipped through different channel.
Delivery takes approximately 15-20 business days from ship date.
The shipping times are NOT guaranteed and may be affected by weather, errors on the part of the postal service, etc. We do guarantee that your package will be shipped in accordance with the Turnaround section listed above, but we cannot control the courier service once the order has been shipped. The exception to this is orders shipped using methods that include a guaranteed delivery date (orders placed with one of the above Express shipping options).
Shipping Cost
Calculate a flat shipping amount based on the total amount of the purchase.
| Total amount | Shipping cost |
| $0 – $99.99 | N/A |
| $100 – $199.99 | N/A |
| $200 – $499.99 | N/A |
| ≥$500 | N/A |
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information (Please allow an additional day or two for the tracking information to be updated).
If your package is shipped via DHL, you can track your package by entering your tracking number at: http://www.dhl.com/en/express/tracking.html
If your package is shipped via other channel, you can track your package by entering your tracking number at: https://www.17track.net/en