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Fast Shipping • Secure Payment • Discreet Packaging

Shipping Policy

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At AdultRepDao.com, we want our customers to be happy with our products and services, so we offer a reliable shipping service to our customers, ensures that customers receive their goods on time and in good condition, leading to a better customer experience.

Shipping Costs

We offer free shipping for all orders over $150, flat rate shipping $20 for all orders less than $150.

Order Processing Times

After an order is placed, all orders will be processed within 24 hours. Exceptions may be made to this policy during holidays, sales and promotional events, and other special circumstances (including weather or disaster closures).

Production Times

Sex machines, dildos and other sex toys

All sex machines, dildos and other sex toys in stock. Orders received before 4:30pm will be shipped the same business day.

Sex dolls

All sex dolls’ production time would be about 7-10 business days. With the final touches being added to your doll last minute, a thin powder coating is applied, then protective wrapping is secured and your doll is safely packaged with all your paperwork inside. Ready to ship.

Shipping Services & Delivery Times

For all countries, all orders less than $150, the flat rate shipping would be additional $20, and will be shipped by Parcel Post, the estimated delivery time is about 15 – 20 days.

Sex machines

CountryShipping ServiceShipping Time
United States, Canada and other North America CountriesDHL / FedEx / UPS Express4 – 7 business days
Germany, France, Netherlands, Belgium, Austria, Switzerland, Sweden, Denmark, Finland, Norway, Ireland, Italy, Spain, Greece, Portugal, Bulgaria, Czech Republic, Romania and other European CountriesDHL / FedEx / UPS Express4 – 7 business days
United KingdomDHL / FedEx / UPS Express4 – 7 business days
Australia, New Zealand and other Oceania CountriesDHL / FedEx / UPS Express6 – 8 business days
Japan, South KoreaDHL / FedEx / UPS Express3 – 7 business days
Singapore, Malaysia, Philippines, Thailand, Vietnam and other Southeast Asian CountriesDHL / FedEx / UPS Express3 – 7 business days
United Arab Emirates (UAE), Turkey, Cyprus, Israel, Kuwait, Saudi Arabia, Qatar and other Western Asian CountriesSpecial Line7 – 10 business days
RussiaSpecial Line10 – 15 business days

* Please note that shipping time does not include processing time. The total time required to receive an order is processing time + shipping time.

Sex dolls

Buyer cleared for imported: Express by Air, the estimated shipping time is about 4 – 8 business days.

Express by Air

Delivered Duty Paid:

By Air – the estimated shipping time is about 10-15 business days.

By Train/Ship/Truck – the estimated shipping time is about 40 business days.

Delivered Duty Paid

* Please note that shipping time does not include processing time. The total time required to receive an order is processing time + production time + shipping time.

* All sex dolls come with free shipping. Please note that we do not provide shipping services to Islamic countries.

Tariffs

Sex machines

  • United States: Free DHL/FedEx/UPS express, no any customs fees.
  • European countries: Free exclusive UPS shipping service, which will take care of the customs duties from our side, the customers won’t have to pay any customs fees or taxes.
  • Other countries: We put a low value on the goods, to ensure you pay as little taxes as possible. In most cases, do not pay additional fees – it really depends on how strict your country of residence is.

Sex dolls

  • United States: Free DHL/FedEx/UPS express, no any customs fees.
  • European countries: Free exclusive UPS shipping service, which will take care of the customs duties from our side, the customers won’t have to pay any customs fees or taxes.
  • Russia: Free exclusive CDEK shipping service, which will take care of the customs duties from our side, the customers won’t have to pay any customs fees nor taxes.
  • Asia: Japan, Singapore, Malaysia, Thailand, Hong Kong, Macau, Taiwan, no customs fees.
  • Oceania: Australia, New Zealand, no customs fees.

For countries not mentioned above, please contact us to confirm whether there are transportation channels for delivery.

Order Tracking

You will receive a tracking number once your order has been shipped. This will let you know where your order is and when it is delivered. Track your package at following website:

Logistics Impacted Period

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors.

From mid-November to February, affected by Christmas and the Spring Festival, the speed of international logistics transportation will slow down accordingly. If you place an order during this period, your item may take longer to be delivered.

Please refer to the tracking information for the most accurate delivery date.

Frequently Asked Questions

It’s important to know the customs and laws of a country. We will review the local customs and laws before shipment, and will take care of all details.

United States and Canada: Sex toys, dildos and masturbators will be shipped together with your purchased sex machine.

European and other countries: Sex machine will be shipped by DHL/FedEx/UPS express. Sex toys, dildos and masturbators will be shipped separately through Parcel Post, due to their obvious ‘sex toy’ nature.

Unfortunately, our shipping partner doesn’t allow us to choose which carrier will do the final delivery. They choose from a variety of carriers, so please keep that in mind when ordering.

DHL, UPS, FedEx, TNT, CDEK, Sagawa, etc.

We ship to most countries in North America, Europe, Oceania, and Asia. During the shipping address list, you will see a list of countries we ship to. If the country of your shipping address is not included, it means we cannot ship to this country due to slow shipping times, expensive prices and/or customs issues.

Yes. When shipping internationally, receiver’s mobile number or telephone is required, ensure the package is delivered successfully. If there is a delivery issue, the courier will reach out to the phone number listed for assistance. We will keep private and secure, never used for sales promotion or other purposes.

In the US and Canada, many carriers do not ship to p.o. boxes. The reason is that only USPS is allowed to ship to p.o. boxes. Plus, there are limitations when it comes to the size of the parcel that can be delivered.

You can see which orders have shipped, and whether you have future shipments scheduled by logging into your account. When we ship each box, you’ll receive a shipment notification by email with your tracking number as well! If you have any questions about an order, you can also contact us.

Before shipment, you are able to change the order via email. Any excess payment shall be refunded. Any deficiency shall be repaid.

Unfortunately, we do not exchange after shipment.

Before shipment, you are able to change the shipping address via email.

So, you’re responsible for entering the correct shipping address when checking out with our online cart system. Our fulfillment system utilizes the same information to process shipping labels. In the event you enter the wrong address, once shipped, you will be responsible for address correction fees or for non-receipt of merchandise due to inaccurate information. This includes apartment numbers, suite number and route boxes.

We value your privacy and ship your order as discreetly as possible. The exterior box will be a standard brown box without any markings that refer to goods and our company. So it’s perfectly safe to receive if you don’t live alone!

We can’t guarantee that a package will arrive on a specific date because of possible shipment issues that can occur while the package is with our carriers (and thus out of our control), but we are happy to adjust your shipping date to get as close as possible to a specific arrival time.

“Shipment information received” means the shipping label is created and the package is in queue in courier’s warehouse waiting to be processed (or “picked up”). Check out all of details.

We ship orders daily. We work with various shipping partners. DHL and DPD are the most common shipping partners. Are you not at home at the time of delivery? Then another attempt will be made. If delivery is unsuccessful, the parcel will be taken to the nearest collection point. You should then collect the parcel within 7 days. If that fails, the parcel will be returned to us. The cost of resending the parcel will then be at your own risk.

If the package gets lost during transportation and before delivery, we will resend the same items for the customer.

We offer drop-shipping service and deliver it to your customer directly.

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Free Worldwide Shipping

On all orders above $150

100% Secure Checkout

PayPal / MasterCard / Visa etc

Easy 30 Days Returns

30 days money back guarantee

International Warranty

3-year manufacturer’s warranty